Have questions?

Check out the answers to your burning (smoking pun intended) questions below.



What is CBD?

CBD is short for cannabidiol, which is one of many cannabinoids or molecules produced uniquely by the cannabis family. Unlike Delta-9 tetrahydrocannabinol (THC, the primary psychoactive element in marijuana), CBD is non-psychoactive, meaning it doesn't have a strong effect on cognitive brain activity and doesn't cause the "high" associated with marijuana.

How can I take CBD?

CBD can be taken via topical treatments like salve or cream.  It can also be smoked or vaporized to feel the effects immediately. CBD can be taken orally via oil drops that are placed under the tongue and held for 60 seconds before swallowing.

Is CBD legal?

In 2018, Congress passed the Agriculture Improvement Act of 2018 (“Farm Bill”), which was then signed into law at the end of the year. In 2019, it went into effect, legalizing the hemp plant on a federal level when it contained less than 0.3% Delta-9 THC, which all of PENN'S CHOICE products do!

What does Full Spectrum mean?

We use the whole hemp plant in our CBD Salves and Bath Bombs making them Full Spectrum. Full spectrum means that our products contain all the cannabinoids that are naturally occurring in the cannabis plant. Our top-sheld products are high in CBD, with small amounts of minor cannabinoids, and very low in Delta-9 THC (less than 0.3%). We believe using the whole plant is best because the chemical compounds work in harmony to give you all the benefits that nature intended!

What is CBG?

CBG is short for cannabigerol, which is one of many cannabinoids or molecules produced uniquely by the cannabis plant. CBG is known as the "Mother of all Cannabinoids" because CBGA, the acidic precursor to CBG, is the genesis of three major cannabinoid lines, including CBD and THC. Similar to CBD and unlike THC, CBG is non-psychoactive, meaning it doesn't have a strong effect on cognitive brain activity and doesn't cause the "high" associated with marijuana. In fact, if grown properly (which we do, of course!), it's also known for having little to no THC. It's also known for the entourage effect, meaning it can enhance the effects of other cannabinoids. Pretty sweet, right?

What are your payment options?

We securely process all payments via Square, and we accept Visa, MasterCard, AMEX, and Discover.

What is your return policy?

What items are returnable?

  • Within 30 days of receipt of your shipment

  • In original condition

  • In the original packaging

  • Un-opened and not tampered with

What items are non-refundable?

  • Free gifts or promotional items

Are there any charges for return?

  • There are no charges for returns

  • Original shipping charges are non-refundable

Refund Policy Guidelines

  • All standard products come with a 30-day, money-back guarantee for a new and unopened product based on the delivery date as provided by the shipper.

  • To receive a refund, please contact our customer support team at info@pennschoice.com

  • For all products that were delivered in excess of the 30 days, sales are considered final.

How soon will I get my refund?

  • Once your return is received and inspected, we will send you an email to notify you that we have received your returned item. We will also notify you of the approval or rejection of your refund.

  • If you are approved, then your refund will be processed, and a credit will automatically be applied to the original method of payment, within 14 business days.

Exchange Policy

  • If any products arrive damaged, broken or part of your order is missing.

  • You must notify Penn’s Choice within 3 days of delivery.

  • Pictures of damaged products must be sent to info@pennschoice.com

  • A replacement product will be sent out within 5 days of approval.

  • Missing product claims will be compared to our shipping picture for approval.

Where do you ship?

We currently ship to all of the United States, except for Idaho, Iowa, Nebraska, and North Dakota, due to their state policies regarding CBD. We do not currently ship internationally due to the varying import and export restrictions on CBD at this time.

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The statements made regarding these products have not been evaluated by the Food and Drug Administration. The efficacy of these products has not been confirmed by FDA-approved research. These products are not intended to diagnose, treat, cure or prevent any disease. All information presented here is not meant as a substitute for or alternative to information from health care practitioners. Please consult your health care professional about potential interactions or other possible complications before using any product. The Federal Food, Drug, and Cosmetic Act require this notice. 

©2020 by Penn's Choice.

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